While cleaning out a century or so of mementos, effluvia and homework assignments from my parents’ house, I ran across a hand-out that my mother or her mother or maybe the ten or fifteen other relatives of their generations who also taught school received during teacher training, entitled “What makes a professional worker professional?”
Since, as the hand-out huffs, “frequent reference is made to a ‘professional attitude’ and ‘professional conduct’ on the part of persons engaged in…professions” including, I might add, our very own esteemed real estate profession, I thought it helpful to pass on “the characteristics associated with true professional status”. To be even more darn helpful, I’ve added a few comments specific to real estate.
The professional is doing it old school if he or she:
- Does not require close supervision. And may not want it. Which may be why he or she got into real estate.
- Does not regard himself as an employee. Because of this, may be unemployable outside real estate.
- Does not work by the hour, nor expect to be paid by the hour. And, occasionally, works long hours without getting paid.
- Takes full responsibility for the results of his efforts and actions. I believe the term these days is “accountability”.
- Continually seeks self-improvement. Failing that, understands that he or she doesn’t know everything.
- Contributes to the skill and knowledge of the profession. Occasionally by taking the agent on the other side of the transaction to school.
- Respects the confidence of others.
- Avoids rumor and hearsay. Unless it concerns pending or recent sales.
- Adjusts his grievances through proper channels, refraining from complaining or grumbling. Especially at the office or on broker’s tour because, really, no one wants to hear it.
- Is sensitive to the problems of his fellow workers. Unless they complain or grumble.
- Does not advance himself at the expense of others. Unless competing with other agents for a sale.
- Is proud of his profession. Or at least takes pride in the difference, always profound and usually positive, his profession makes in the lives of clients.
- Chief desire is to render a service. In all seriousness, this is the biggee. Everything that’s good flows from this.
- Is loyal to his fellow workers. But see 10 (above).
- Meets his professional obligations.
That’s quite a laundry list of expectations to live up to, fellow agents and estimable colleagues. Can we do it old school? We can certainly try.
copyright © John Fyten 2016